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1. Build a service based on individual’s needs, while employing a non-linear design process.~ Birgit Villa, Norway. (Birgit and her team of practitioners took a 10 hour bus journey from Norway to Ostersund, Sweden, just to be at the conference!)

2. The importance of psychological framing that creates a powerful placebo effect. (Hotel cleaners who were told that cleaning hotel rooms is good exercise and satisfies the Surgeon General’s recommendations for an active lifestyle, experienced a decrease in weight, blood pressure, body fat, waist-to-hip ratio, and body mass index. The control group did the same thing but did not experience such benefits! see this link for the original article). ~ Bruce Wampold, Wisconsin, USA.

3. Therapists who say that average is “good enough” is because we say to them that they are not good enough. Instead, we should ask, “do you want to get better at your craft?” ~Scott Miller, Chicago, USA.

4. The credibility of the feedback matters. ~ Kim de Jong, Holland.

5. We should torture-test our assumptions. (see related post on  What Have You Changed Your Mind About? )
6. Due to repeated use of outcome measures with some clients, and other social effects, consider “recalibrating” outcomes measures—or even change measures. ~ Jason Seidel, Denver, USA.

7. When implementing new ideas, return to the foundational questions of “For Whom, What and How?” And go a little further with the nuance. ~ Heidi Brattland, Norway.

8. We need pinpoint learning goals to work on and pinpoint immediate feedback. ~ K Anders Ericsson, Florida, USA.

9. There is a difference Between Taking New Land and Foundational Work.

10. The Matchbox Method: Every time you practice something at your learning edge and get it right, put in a matchstick. Keep repeating. Every time you get it wrong, remove a matchstick. ~Susanne Bargmann and Ulrik Elholm, Denmark. (Thanks for giving me the biggest matchbox I’ve ever seen in my life!) 

Check out this article.  Copy and paste the text to google translate. And listen to Susanne on one of my favorite podcasts, Freakonomics Radio) 

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Not to worry if you were not at the conference. Go to FIT Academy and watch the conference from the comfort of your home!  

Given his life devotion and body of work to improving our field, Scott Miller (middle) was awarded a lifetime achievement award. He is a gift that keeps on giving.

And here is the man behind the ship,  Niklas Waitong (right). Our hero. My hero.

4 Responses

  1. Bruno says:

    Hi Daryl
    And let me share this one I took away (for fun but still…).
    At the Galla Dinner I was lucky to sit upposite from the woman who performed with the reindeer. I asked her how she managed to train the animal. Her reply was interesting:
    Some time planning what, where and how to train, the vast majority of time training the animal, then reflecting and replanning the training, training more and finally a minimal time performing. 🙂

    • Hey Bruno,
      I love it!
      It’s sobering whenever I contemplate about the hundreds of hours a musician take to form and perform a 3min song.
      (in case others are wondering, a performer brought a reindeer on stage at our dinner!)

  2. Elisabet Rosén says:

    Thanks for reminding notes Daryl!
    I got a matchbox too, but as I remember it was even more painful- for every time you get it right put a matchstick in the box, but if you do it wrong empty the matchbox and start all over again😓🤤

    I loved the radical idé at the heathcare Centre in Stange Norway. I think though her name was Birgit Valla and their homepage is http://www.stangehjelpa.no
    I still have Millers words in my head:
    “If we want to beat the Dodo-bird, Deliberate practice is the thing to do!”
    Lovely to have met you at the conference, and hopefully we meet again☺
    / Elisabet

    • hi Eisabet… thanks for sharing this here, as we corresponded on email previously…
      oh yes! I think I got the “emptying the matchbox” wrong! I’d amend that!
      Birgit is a friend and colleague. I deeply admire her and her team!

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